:root{--bg: #fafaf9;--surface: #ffffff;--surface-sub: rgba(255, 255, 255, .4);--border: rgba(15, 23, 42, .08);--ink: #0f172a;--muted: #64748b;--accent: #3080ff;--accent-hover: #1d6df1;--accent-dark: #1d4ed8;--accent-soft: rgba(48, 128, 255, .1);--error: #e70044;--success: #22c55e;--font: "DM Sans", system-ui, sans-serif;--radius-sm: 6px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 24px;--radius-full: 9999px;--transition: .2s cubic-bezier(.2, .8, .2, 1);--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -2px rgba(0, 0, 0, .1);--font-body: var(--font);--color-bg: var(--bg);--color-bg-body: var(--bg);--color-surface: var(--surface);--color-surface-2: var(--bg);--color-header-bg: var(--surface);--color-nav-bg: var(--surface);--color-border: var(--border);--color-divider: var(--border);--color-text: var(--ink);--color-text-muted: var(--muted);--color-text-faint: var(--muted);--color-success: var(--success);--color-error: var(--error);--accent-light: var(--accent-soft);--accent-bg: var(--accent-soft);--accent-subtle: var(--accent-soft);--color-input-bg: var(--color-surface);--ghost-btn-border: 1px solid var(--color-border);--toast-bg: #0f172a;--toast-text: #ffffff;--toast-panel-text: #0f172a}[data-theme=dark]{--bg: #0a0a0b;--surface: rgba(255, 255, 255, .03);--surface-sub: rgba(255, 255, 255, .02);--border: rgba(255, 255, 255, .05);--ink: #f1f5f9;--muted: #94a3b8;--accent: #3080ff;--accent-soft: rgba(48, 128, 255, .15);--toast-bg: #ffffff;--toast-text: #0f172a;--color-input-bg: var(--color-bg);--ghost-btn-border: none}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;scroll-behavior:smooth}body{font-family:var(--font);font-size:15px;color:var(--ink);background:#f8fafc;height:100dvh;overflow:hidden;position:relative}input::-webkit-outer-spin-button,input::-webkit-inner-spin-button{-webkit-appearance:none;margin:0}input[type=number]{-moz-appearance:textfield}.ambient-orb{position:fixed;top:-100px;right:-100px;width:500px;height:500px;background:radial-gradient(circle,#2563eb0d,#2563eb00 70%);filter:blur(80px);pointer-events:none;z-index:0}[data-theme=dark] .ambient-orb{background:radial-gradient(circle,#60a5fa14,#60a5fa00 70%)}button{cursor:pointer;background:none;border:none;font:inherit;color:inherit;transition:var(--transition)}a{text-decoration:none;color:inherit;transition:var(--transition)}.chat-app{display:flex;height:100dvh;background:var(--bg);overflow:hidden;max-width:1600px;margin:0 auto;position:relative;box-shadow:0 0 100px #0000000d}.chat-sidebar{width:288px;flex-shrink:0;border-right:1px solid var(--border);background:var(--surface-sub);backdrop-filter:blur(20px);display:flex;flex-direction:column;z-index:10}.sidebar-brand{padding:24px 20px 20px;display:flex;align-items:center;gap:12px}.sidebar-logo{width:40px;height:40px;border-radius:12px;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 12px #2563eb33}.sidebar-brand-text{display:flex;flex-direction:column;line-height:1.1}.sidebar-name{font-weight:700;font-size:17px;letter-spacing:-.01em}.sidebar-tag{font-size:9px;font-weight:600;letter-spacing:.12em;color:var(--muted);margin-top:2px;text-transform:uppercase}.sidebar-section-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.2em;color:var(--muted);padding:16px 20px 8px}.sidebar-actions{padding:0 12px 20px;flex:1;overflow-y:auto}.action-btn{width:100%;display:flex;align-items:center;gap:12px;padding:10px 14px;border-radius:var(--radius-md);color:var(--ink);font-size:14px;font-weight:500;margin-bottom:2px;transition:all var(--transition);cursor:pointer}.action-btn:hover{background:#0f172a0d}[data-theme=dark] .action-btn:hover{background:#ffffff14}.action-btn:after{content:"";width:14px;height:14px;margin-left:auto;flex-shrink:0;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='9 18 15 12 9 6'%3E%3C/polyline%3E%3C/svg%3E");background-size:contain;background-repeat:no-repeat;opacity:0;transform:translate(-4px);transition:all var(--transition)}.action-btn:hover:after{opacity:.8;transform:translate(0)}.action-btn--active{background:#0f172a0f}[data-theme=dark] .action-btn--active{background:#ffffff14}.action-btn[data-action-id=clear-chat]{margin-top:16px;position:relative}.action-btn[data-action-id=clear-chat]:before{content:"";position:absolute;top:-8px;left:0;right:0;height:1px;background:var(--border)}.action-icon{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.action-icon svg{width:16px;height:16px;stroke-width:1.5}.action-icon.blue{background:#2563eb1a;color:#2563eb}.action-icon.amber{background:#d977061a;color:#d97706}.action-icon.violet{background:#7c3aed1a;color:#7c3ae8}.action-icon.emerald{background:#10b9811a;color:#10b981}.action-icon.cyan{background:#0891b21a;color:#0891b2}.action-icon.rose{background:#e11d481a;color:#e11d48}.chat-main{flex:1;display:flex;flex-direction:column;min-width:0;position:relative}.chat-header{height:64px;display:flex;align-items:center;justify-content:space-between;padding:0 24px;border-bottom:1px solid var(--border);background:var(--surface-sub);backdrop-filter:blur(20px);flex-shrink:0;z-index:10}.header-left{display:flex;align-items:center;gap:12px}.menu-btn{display:none}.back-btn{width:32px;height:32px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:var(--muted)}.back-btn:hover{background:#0f172a0d;color:var(--ink)}.header-title-wrap{display:flex;flex-direction:column;line-height:1.2}.header-title{font-size:16px;font-weight:700;letter-spacing:-.01em}.header-status{display:flex;align-items:center;gap:6px;font-size:11px;color:var(--muted);margin-top:2px}.status-dot{width:8px;height:8px;border-radius:50%;background:var(--accent);position:relative}.status-dot:after{content:"";position:absolute;inset:0;background:var(--accent);border-radius:50%;animation:ping 1.5s cubic-bezier(0,0,.2,1) infinite;opacity:.75}.status-dot--live,.status-dot--live:after{background:var(--success)}@keyframes ping{75%,to{transform:scale(3);opacity:0}}.header-actions{display:flex;align-items:center;gap:8px}.theme-toggle{width:32px;height:32px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;background:transparent;border:1.5px solid var(--border);color:var(--muted);transition:all var(--transition);cursor:pointer;padding:0}.theme-toggle:hover{background:transparent;color:var(--ink)}.theme-toggle:active{transform:scale(.95)}.theme-toggle svg{width:14px;height:14px;stroke-width:2;stroke:currentColor}[data-theme=dark] .theme-toggle{background:var(--surface);color:#fbbf24;border-color:#fbbf24}.view-container{flex:1;display:flex;flex-direction:column;min-height:0}.view{display:none;flex:1;flex-direction:column;overflow:hidden;position:relative}.view--active{display:flex;animation:fadeIn .3s ease}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.view-scroll{flex:1;overflow-y:auto;overflow-x:hidden;padding:24px}.view-scroll::-webkit-scrollbar{width:5px}.view-scroll::-webkit-scrollbar-thumb{background:var(--border);border-radius:10px}.home-content{max-width:720px;margin:0 auto;width:100%}.home-greeting{font-size:24px;font-weight:700;margin-bottom:8px}.home-subtitle{font-size:14px;color:var(--muted);margin-bottom:32px}.empty-state-icon{color:var(--muted);margin-bottom:16px}.empty-state-icon svg{width:48px;height:48px}.home-section-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);margin-bottom:12px}.threads-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(300px,100%),1fr));gap:12px;margin-bottom:22px}.thread-card{display:flex;align-items:center;gap:12px;width:100%;min-width:0;padding:16px;border-radius:var(--radius-lg);background:var(--surface);border:1px solid var(--border);text-align:left}.thread-card:hover{border-color:var(--accent);box-shadow:var(--shadow-sm)}.thread-card-icon{width:40px;height:40px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}.thread-card-icon svg{width:20px;height:20px;stroke-width:1.5}.thread-card-info{flex:1;min-width:0}.thread-card-title{font-size:14px;font-weight:600;margin-bottom:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread-card-preview{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread-card-count{font-size:10px;font-weight:700;color:var(--muted);background:var(--bg);padding:2px 6px;border-radius:10px}.thread-card-wrapper{position:relative;width:100%;min-width:0}.thread-card-wrapper .thread-card{width:100%;text-align:left;padding-right:52px}.thread-card-wrapper:hover .history-delete-btn{opacity:1}.history-delete-btn{opacity:.4;transition:opacity var(--transition),background-color var(--transition);background:none;border:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:50%;position:absolute;right:16px;top:50%;transform:translateY(-50%)}.history-delete-btn:hover{background-color:#e700441a;color:var(--error)!important;opacity:1!important}.history-content{max-width:720px;margin:0 auto;width:100%}.quick-pills{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:32px}.messages-scroll{display:flex;flex-direction:column;gap:20px;max-width:720px;margin:0 auto;width:100%}.message-bot:has(.flow-form-card),.message-bot:has(.flow-choice-multi-form),.message-bot:has(.order-form-card),.message-bot:has(.return-items-card){align-self:stretch}.message-bot:has(.product-list){align-self:stretch;width:100%;max-width:100%}.message-bot:has(.product-list) .message-content-wrap{width:100%;min-width:0}.input-area{padding:16px 24px;background:transparent;flex-shrink:0;z-index:10}.input-container{max-width:720px;margin:0 auto;width:100%}.input-row{display:flex;align-items:center;gap:12px;background:var(--surface);border:1px solid var(--border);padding:10px 14px;border-radius:var(--radius-xl);box-shadow:var(--shadow-sm);position:relative;transition:var(--transition)}.input-row:focus-within{border-color:var(--accent);box-shadow:0 0 0 4px var(--accent-soft)}.input-helper{font-size:10px;color:var(--muted);display:flex;align-items:center;gap:4px;margin-right:8px}.chat-input{flex:1;border:none;background:none;outline:none;font-size:15px;font-family:var(--font-body);color:var(--ink);line-height:1.5;padding:4px 0;resize:none;max-height:160px}.chat-input::placeholder{color:var(--muted)}.composer-locked .input-row{opacity:.6}.composer-locked .chat-input{cursor:not-allowed}.composer-locked .input-helper{display:none}.send-btn{width:36px;height:36px;border-radius:12px;background:var(--accent);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 10px var(--accent-soft)}.send-btn:disabled{opacity:.3;cursor:not-allowed;box-shadow:none}.send-btn:hover:not(:disabled){transform:translateY(-1px);background:#1d4ed8}.mic-btn{width:36px;height:36px;flex-shrink:0;background:transparent;color:var(--muted);border:none;border-radius:12px;display:flex;align-items:center;justify-content:center;transition:all var(--transition);cursor:pointer}.mic-btn:hover{background-color:#0f172a0d;color:var(--ink)}[data-theme=dark] .mic-btn:hover{background-color:#ffffff14}.mic-btn:active{transform:scale(.93)}.mic-btn.active{color:#ef4444;background-color:#ef44441a;animation:pulse-recording 1.5s infinite ease-in-out}@keyframes pulse-recording{0%{box-shadow:0 0 #ef444466;background-color:#ef44441a}70%{box-shadow:0 0 0 8px #ef444400;background-color:#ef444433}to{box-shadow:0 0 #ef444400;background-color:#ef44441a}}.stt-timer{display:inline-flex;align-items:center;gap:6px;flex-shrink:0;font-size:13px;font-weight:600;font-variant-numeric:tabular-nums;color:#ef4444}.stt-timer-dot{width:8px;height:8px;border-radius:50%;background-color:#ef4444;animation:stt-timer-blink 1.2s infinite ease-in-out}@keyframes stt-timer-blink{0%,to{opacity:1}50%{opacity:.25}}.input-disclaimer{font-size:11px;color:var(--muted);text-align:center;margin-top:12px}.bottom-nav{height:72px;display:flex;align-items:center;justify-content:space-around;border-top:1px solid var(--border);background:var(--surface-sub);backdrop-filter:blur(20px);flex-shrink:0;margin-top:auto;width:100%}.bottom-nav-btn{flex:1;height:56px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;color:var(--muted);font-size:11px;font-weight:500;border-radius:var(--radius-md);margin:0 4px;cursor:pointer}.bottom-nav-btn:hover{color:var(--ink)}.bottom-nav-btn--active{color:var(--accent);background:var(--accent-soft)!important;font-weight:600}.bottom-nav-btn svg{width:18px;height:18px;stroke-width:2;flex-shrink:0}.bottom-nav-btn--active svg{stroke-width:2.5}.bottom-nav-btn .icon-wrapper{position:relative;display:flex;align-items:center;justify-content:center}.cart-badge{position:absolute;top:-6px;right:-8px;background:var(--accent);color:#fff;font-size:9px;font-weight:700;min-width:16px;height:16px;padding:0 4px;border-radius:10px;display:flex;align-items:center;justify-content:center;border:2px solid var(--bg)}.quick-reply{display:inline-flex;align-items:center;justify-content:flex-start;padding:10px 20px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-full);font-size:14px;font-weight:500;color:var(--ink);cursor:pointer;transition:var(--transition);gap:10px;box-shadow:var(--shadow-sm);white-space:normal;max-width:100%;text-align:left}.quick-reply:hover{border-color:var(--accent);box-shadow:var(--shadow-md);transform:translateY(-2px);background:var(--surface)}.quick-reply:active{transform:translateY(0)}.quick-reply-icon{width:16px;height:16px;flex-shrink:0}.spinner{width:12px;height:12px;border:2px solid var(--accent-soft);border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite}.spinner--white{border:2px solid rgba(255,255,255,.3);border-top-color:#fff}@keyframes spin{to{transform:rotate(360deg)}}@media(max-width:720px){.menu-btn{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%}.menu-btn:hover{background:#0f172a0d}.chat-sidebar{position:fixed;left:-288px;top:0;bottom:0;z-index:30;transition:transform .4s cubic-bezier(.16,1,.3,1)}.chat-sidebar--open{transform:translate(288px)}}@media(max-width:600px){.chat-header{padding:0 16px}.view-scroll{padding:16px}.input-area{padding:12px 16px 16px}.threads-grid{grid-template-columns:1fr}.input-helper{display:none}}@supports (-webkit-touch-callout: none){input,textarea,select,.chat-input,[contenteditable=true]{font-size:16px}}.comerix-block{margin-top:12px;width:100%}.flow-buttons-container{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.flow-action-btn{padding:10px 18px;background:var(--surface, #ffffff);border:1.5px solid var(--border, #e2e8f0);border-radius:var(--radius-full, 24px);font-size:14px;font-weight:500;color:var(--ink, #1e293b);cursor:pointer;transition:all var(--transition, .2s ease);box-shadow:var(--shadow-sm, 0 1px 2px rgba(0, 0, 0, .05))}.flow-action-btn:hover:not(:disabled){border-color:var(--accent, #2563eb);background:var(--accent-soft, #eff6ff);color:var(--accent, #2563eb);transform:translateY(-1px)}.flow-action-btn:active:not(:disabled){transform:translateY(0)}.flow-action-btn:disabled{opacity:.6;cursor:not-allowed}.flow-html-block{font-size:14px;line-height:1.5;color:var(--ink, #1e293b)}